Here are three ways endurance coaches can use online forms to increase athlete interest, build a bigger roster of clients, and become more excellent in their coaching services.
Professional coaches take their coaching business seriously. Regardless of whether you coach full-time or as a part-time side gig, the more professional and excellent you present yourself, the more likely your business will grow.
Having a professional looking website and well organized processes goes a long way to not only allow you to run an efficient business, but also to stand out to your potential athlete market.
The ThryvHive™ website, marketing and business suite for endurance coaches features a simple-to-use form builder that has an infinite number of potential uses. Here are three online form uses that are particularly helpful to run a better coaching business and grow your success.
Online Forms Use #1 – Athlete Onboarding Intake Forms
Streamline the process of bringing on new athletes by creating a beautiful online Athlete Questionnaire directly on your website. This form can include as many questions as you need asked so that you have an excellent starting point with athletes you coach. The beauty of it is that this form can be the starting point to a fully automated system that allows you to gather all the important information, get waivers signed, communicate next steps, add athletes to your customer hub, and make them feel welcomed while presenting yourself professionally and excellently.
Having an online Athlete Intake Form makes it very easy to collect information as there is little to no “back-and-forth” sending of forms. The athlete fills out the form directly from your website and once submitted, you both get a copy. Super simple, and very professional.
Here’s How you Can Create Automation from this Simple Form
Your form is set up directly on your website and when your new athlete visits your form page and submits their questionnaire, they enter a funnel of automation that runs them through all the next steps without you needing to be involved. In this example above, once the form is filled out and submitted, they are added as a new contact in the customer hub or if they are already in the hub, they are updated, they receive tagging to identify them as a “client”, they receive a Welcome Email, and 10 minutes later they are sent the Coaching Waiver to sign digitally.
Automation is wonderful. Once you start using it you’ll wonder how you ever lived without it. Here’s a great tutorial on how to set up a complete Onboarding Automation.
Online Forms Use #2 – Accept Payments Directly from Your Website
Another type of online form is a Payment Form. In order to receive payments directly from your website, a form is required. Particularly for endurance coaches and the most common use cases, a simple payment form is all that is needed. If using the ThryvHive™ suite, payment forms come standard and integrate directly with the the whole system.
You can sell products, services and subscriptions directly from your site and then create automation to manage those sales without you needing to be directly involved. From the example above, the below automation can be created:
In the above example, customers can purchase a Punch Card of 10 strength sessions. Once they pay for the punch card from the website form, they receive related tags, 10 sessions are added to their customer record (yes, funnels can do math!), you as the coach are notified of the sale, and the customer receives an email.
All of these follow up steps occur automatically. The process looks great, creates a great customer experience, and is an efficient use of your time.
Online Forms Use #3 – Feedback Forms
Setting up various types of Feedback forms is a critical advantage for coaches who want to have effective and productive communication with their athletes. Feedback forms can be used to get actual feedback about the client experience, and can also be used to check-in with athletes to get regular feedback regarding their training.
Many successful coaches regularly survey their athletes for important feedback and to keep communication channels open. These can be sent out weekly, monthly, quarterly, on any interval that makes sense to you as the coach.
Common questions can include feedback directly regarding how they feel you’re doing as a coach, bio-feedback that helps you better plan their training, information about what’s working and what’s not working, mental/emotional feedback, the list goes on and on.
Similar to the above mentioned forms, if using the ThryvHive™ suite, forms can be created and used over and over again. Any type of automation can then be created from a form submission. For instance, you may want to automate an email to go out to your athlete once they submit their feedback form that requests they set up an appointment with you. The email can include your appointment link (also a part of the ThryvHive™ suite of tools).
Summary
Make sure your website is functional and professional by utilizing online forms and automation. There are many uses of forms and we’ve highlighted three great ones: Athlete Onboarding Intake Forms, Payment Forms, and Feedback forms. All of these can be embedded on your website and will create a professional expression of you as a coach, provide an excellent client experience, and will allow you to be more efficient in the conduct of your endurance coaching business. If you’d like to learn more about how the ThryvHive™ suite can help build a successful coaching business, check out our Demo or our Knowledge Base to learn more.
