Privacy Policy
Last updated: October 12, 2023
We value your privacy very highly. Please read this Privacy Policy carefully before using the https://thryvhive.com/ Website (the “Website”) operated by ThryvHive LLC a(n) Corporation formed in Colorado, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information
We collect any and all information that you enter on this Website. We collect the following information about you:
Identifying information – Name
Specific piece of information
Name
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Providing customer service;
- Providing financing;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for providing financing will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
Identifying information – Postal/Shipping Address
Specific piece of information
Postal / Shipping address
Legal basis for processing this information
- The user has provided consent to the processing of their information;
- Processing is necessary to perform a contract with the user;
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
- Processing is necessary for compliance with a legal obligation.
Where we get this information
- Information submitted by the consumer;
- Tracking pixels.
How we use this information
- Analytics;
- Enforcing our Terms of Service;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Providing customer service;
- Providing financing;
- Resolving disputes;
- Verifying customer information.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for participation in surveys and contests will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for providing financing will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for verifying customer information will not be possible.
With whom we share your personal information
We share the personal information below with the following third parties for the following reason(s):
Identifying information – Name
Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email marketing vendors;
- Financial transactions processors;
- Fraud prevention services vendors;
- Parties that need to operate the website.
Reason(s) for sharing
- To market to you via email;
- To manage our interactions with you;
- To process transactions;
- To enforce our Terms of Service;
- To prevent or investigate fraud.
Identifying information – Postal/Shipping address
Specific piece of personal information shared
Postal / Shipping address
Categories of third parties with whom personal information is/was shared
- Customer management systems;
- Data analytics providers;
- Email marketing vendors;
- Financial transactions processors;
- Fraud prevention services vendors;
- Parties that need to operate the website.
Reason(s) for sharing
- To market to you via email;
- To manage our interactions with you;
- To enforce our Terms of Service;
- To analyze your interactions with us or our website;
- To process transactions;
- To prevent or investigate fraud.
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only;
- Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
- Destroying the personal information that we no longer need;
- Performing regular risk assessments;
- Having comprehensive security policies and procedures;
- Screening all employees with access to personal information;
- Training our employees;
- Requiring our employees to sign confidentiality agreements;
- Implementing and monitoring intrusion prevention and detection systems;
- Maintaining up-to-date software and safeguards.
Sale of your information
We do not sell your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:
- Analyzing our Website traffic;
- Analyzing your interactions with advertisements;
- Identifying if you are signed in to the Website;
- Testing content on the Website;
- Storing information about your preferences;
- Recognizing when you return to the Website.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Information retention
We retain all of the information that we collect until we no longer need the information to contact you
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at support@thryvhive.com.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
The right to access the personal information that we have collected about you.
The right to say no to the sale of your personal information.
The right to request that we delete all or some of the personal information that we have collected on you.
The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
The right to request that we amend any of the information that we have collected about you.
The right to withdraw your consent to the processing of your data.
The right to request that we restrict the processing of your data.
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
The right to stop receiving unwanted direct marketing.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name;
- Postal / Shipping address;
- Billing address;
- Phone number;
- IP address;
- Email address.
Please note that we may be unable to process your request if you do not provide us with the above information.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Rick Prince
Rick@thryvhive.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. You may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this page or calling 1-800-282-1376.
Location of data processing
All data processing activities undertaken by us take place in California.
Data Protection Officer
Cindy Abrami is our Data Protection Officer and may be reached via email at cindy@thryvhive.com.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy via an email campaign.
Questions
If you have any questions about this Privacy Policy, please contact us at support@thryvhive.com.