Frequently Asked Questions
FAQs
Your ThryvHive™ subscription is either month-to-month or annual with no obligation. Cancel anytime. Upon cancelling you’ll have access to your account until the current subscription period is completed.
ThryvHive™ is user-friendly even for the least technically savvy coaches. The tools are fully integrated so they work together and keep all of your client and lead information all in one place. The ThryvHive™ support staff is available to help you as needed and we provide an ever-increasing library of support videos and documents. The whole system is designed for ease of use so coaches can spend their time and attention on their clients.
You can see ThryvHive™ in action HERE.
Groundhogg is an awarding winning WordPress based CRM plugin that is used as our CRM. It is the #1 rated CRM for WordPress and is an epic addition to our ThryvHive™ Suite. Groundhogg boasts an advanced email editor to create beautiful marketing assets and professional email communication. Groundhogg also houses your essential business tools such as your booking calendars, digital contract signing and payment forms.
No, it is not necessary to own your own domain name. If you don’t have a domain name, your site will utilize the root domain of thryvhive.net. We do encourage you to purchase a domain name as that will allow you to set your site URL using your own branding. You can always update your ThryvHive™ website to your new domain at any time.
Yes! Once you’ve subscribed to ThryvHive™, you can update your site to your custom domain. We help you with this process. You first will complete your subscription order and then once logged into your new website WordPress dashboard, you can Click to Update to a Custom Domain.
No, additional plugins are not able to be added to your ThryvHive™ website. Your website comes with a plugin stack that provides robust functionality and should provide you with all you need. If you need a lot of customized functionality, ThryvHive may not be a good fit. Our goal is to provide a stable, worry-free, easy to manage website that it suitable for most coaching and small businesses.